TABLE snacks

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Written by Sohrab Osati
on November 23, 2020

In the first-ever TABLEtalk—a monthly series that tackles the mysteries of Customer Experience (CX) and aims to clarify them in straightforward talk—Matt Crocker is joined by Lindsay Rios to discuss the impacts of customer experience and what it means to your business going forward. Nearly no one could have predicted 2020, and now in a world dominated by remote work and curbside pickup, our definitions of what constitutes a good experience have dramatically shifted.


In 2021, expect that trend to accelerate even further as more companies look for new ways to engage and stay connected with their customers. Watch our full TABLEtalk for free to see how you can best prepare for the new year.

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