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Cristian Petschen

Cristian Petschen

Recent Posts

How a Mercedes-Benz Dealer Group Is Transforming Their Customer Experience

Posted by Cristian Petschen on Aug 6, 2020 9:19:24 AM

We're excited to highlight the inspiring customer experience work of a recent automotive dealership group that represents Mercedes-Benz. A large automotive dealership group with several Mercedes Benz locations recently kicked off one of the most customer-centric TABLE projects we’ve seen to date. It’s been inspiring to work alongside their team and see how their focus on customer experience led them to TABLE, and the many customer journey touch-points we plan to improve together in the coming months.

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Topics: CX

Future CX: The New Reality of Customer Experience

Posted by Cristian Petschen on May 29, 2020 10:15:32 AM

Wondering how changes in Customer Experience will impact everything in the future? Our CEO, Cristian Petschen, makes his predictions of the new reality.

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Topics: CX

Cristian Petschen

06 Aug 2020
CX | 5 min read

How a Mercedes-Benz Dealer Group Is Transforming Their Customer Experience

We're excited to highlight the inspiring customer experience work of a...

29 May 2020
CX | 4 min read

Future CX: The New Reality of Customer Experience

Wondering how changes in Customer Experience will impact everything in...

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